About

Hello! I am Justin Smith. System Administrator by day, and hobbyist by night.

I enjoy working with technology and solving intriguing issues, large or small. In an ever changing industry, I strive to learn about new technologies and experience as much as I can. Outside of my profession, I enjoy performing break/fix in my home lab. For outdoor activities, you’ll find me cycling, hiking, and exploring new places.

Basic Information
Email:
justin@jwsmith.info
Address:
Orlando, FL
Language:
Ansible, Bash, Powershell, PowerCLI
Work Experience

January 2021 - Present

Xcel Energy
VMware Converged Senior System Administrator
▶Administering and supporting VMware virtualization technologies, including VMware vSphere, vCenter Server, and ESXi, as well as products from vendors such as Dell and Cisco ▶Security patch management, ensuring timely identification, assessment, and deployment of patches to protect systems from vulnerabilities and maintain a secure IT environment▶VMware, vCenter, SRM, vROPs, Software Defined Data Center (SDDC), VMware Cloud Foundation (VCF).
▶Experienced in deploying and configuring VMware Cloud Foundation (VCF), providing a unified, integrated platform for building and managing private and hybrid cloud environments▶Documenting processes and following ITIL standards, ensuring adherence to best practices and effective change management within the organization▶Provides technical expertise in analyzing requirements and recommending solutions, leveraging in-depth knowledge to guide decision-making and drive effective outcomes
▶Mentors other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products.▶24/7 365 day support including maintenance activities▶Reviews and manages server logs, performs diagnostics
▶Incident management, conducting thorough problem investigations to identify root causes and implementing effective solutions for prevention and resolution▶PowerCLI, bash, and ansible scripting

January 2016 - 2021

Xcel Energy
Linux/Unix System Administrator
▶Support 1400 and growing Unix/Linux physical and VMware virtual environment ▶Create detailed documentation for change proces▶Create knowledge base articles for troubleshooting
▶Suggest hardware configurations and provisioning resource▶24/7 365 day support including maintenance activities▶Reviews and manages server logs, performs diagnostic
▶Incident solutions and problem management investigation to solution

May 2014 - December 2016

Progressive Insurance
Systems Engineer
▶Provided support in office and remote agents▶Administrate and troubleshot virtual machines within vSphere▶Managed and maintained PC's/Laptops/Thin Clients/Virtual desktops throughout the organization
▶Automated common troubleshooting steps and tasks for physical and virtual equipment▶Created document knowledge articles on operating systems as well as hundreds of applications▶Installation, configuration, development, implementation, support and maintenance of complex operating systems, hardware components, and applications

July 2011 - May 2014

Georgia Southern University
Information Technology Specialist
▶Help Desk/End-User Support▶Supported Mac OSX and Microsoft OS systems▶Directed training and skills development with professors
▶Created knowledge articles including issues and solutions for other team members to use▶Analyzed and deployed troubleshooting scripts saving specialist time▶Collaborated with students and faculty to increase the educational experience

January 2013 - May 2013

Norfolk Southern
Distributed Systems Intern
▶Managed sharepoint pages including desiging infopath forms with complex workflows▶Assisted Systems administrator in operational support of the AIX operating system▶Managed security permissions of file systems on Unix, as well as exchange servers
▶Coordinating storage with SANs team, working with virtual operating systems(VIOS), Virtual SCSI, Virtual Fiber Channels▶Worked with AIX systems, maintain and upkeep of test and production servers. Making regular backups, and creating shadow copies for testing to production
Education
Bachelor of Science Degree

2011 - 2014

Information Technology Network and Datacenter Administration
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Certifications

▶ Security + SY0-501 June 2018
VMware VCP DataCenter October 2023
▶ Future Objectives:
       AWS Architect January 2025

Training

▶ Ansible Automation Technical Workshop
▶ Powershell 2.0 Workshop
▶ RHSA Training Class
▶ Redhat Satellite Configuration class
▶ VCF/SDDC Management VMware class
▶ vSAN VMware class
▶ vCenter and ESXi Troubleshooting VMware class
▶ Tanzu Namespace Management VMware class
▶ VMware vSphere: Install, Configure, Manage V8 VMware class
Justin Smith

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